Case Study
Building an IDaaS platform
How a global enterprise used walt.id to build and offer Issuance-, Verification and ID Wallets-as-a-Service
Executive Summary
To address the challenges of a fragmented digital economy, a global ICT leader partnered with walt.id to build the foundational infrastructure for a global digital trust platform. The enterprise required a high-performance identity core to launch a next generation ID-as-a-Service (IDaaS) platform for its worldwide enterprise and government clientele.
By leveraging walt.id’s The Enterprise Stack, the organization developed a comprehensive IDaaS platform, enabling organizations to issue, verify, and manage digital identity credentials. The platform allows their customers to embed secure identity wallets directly into existing native applications, empowering major banks, governments, and travel providers to offer secure, compliant digital experiences to millions of users globally.
| Project Summary | |
|---|---|
| Partner | Global ICT Business |
| Roll-Out | Millions of users; Global (APAC, EMEA, Americas) |
| Industries | Government, Banking & Finance, Travel, ... |
| Core Use Cases | IDaaS, Wallet-as-a-Service, Frictionless Travel, KYC |
| Standards | OID4VC, W3C VC, mDL, eIDAS 2.0 |
| Infrastructure | “The Enterprise Stack” by walt.id |
The Challenge: A Global Foundation for Trust
As digital transformation accelerates, large-scale enterprises face a "Personalization Paradox": the need for hyper-relevant services without compromising user privacy or security. To solve this, the client needed an infrastructure that met several critical criteria:
- All-in-one: A proven, feature-rich stack to support complex end-to-end use cases.
- Integrability & Customizability: A flexible infrastructure capable of adapting to existing global applications stacks.
- Standard Conformance: Support for emerging global standards (e.g., OID4VC, SD-JWT) to ensure "universal" interoperability.
- Global Regulatory Compliance: A solution and expert team capable of ensuring compliance across diverse frameworks like eIDAS 2.0 (EU), DISTF (NZ), and NIST (US).
- Modular Architecture: A flexible architecture enabling support for diverse use cases and requirements across industries and apps.
The Solution: A Universal IDaaS Platform
The enterprise chose The Enterprise Stack by walt.id to provide a robust, standards-compliant foundation for their IDaaS offering. This partnership allows the organization to provide a "Single Source of Truth" for digital interactions.
Key reasons for choosing walt.id included:
- Developer-First APIs: Tools that allowed the enterprise to build complex services fast and with ease.
- Scale & Reliability: Scalability required for a global rollout involving millions of users and thousands of organizations.
- Control & Flexibility: A modular approach ensuring the client remains in full control of keys, data, and architecture.
- Expert Support: Access to technical leadership to stay ahead of maturing standards and regulatory trends.
Use Cases
The platform addresses critical friction points across multiple industries:
- Trusted Financial Services: Streamlining ID verification and KYC for loans and other services via secure digital credentials.
- Frictionless Travel: Creating seamless journeys by allowing users to share proofs of age or visa status without revealing unnecessary data.
- Citizen Services: Enhancing engagement with government-issued IDs, eliminating paperwork, and reducing fraud.
Impact & Outlook
By leveraging walt.id’s infrastructure, the enterprise has successfully established a "Digital Trust Foundation" that is future-proof and interoperable. The platform is positioned to serve a potential user base of over 500 million wallet users worldwide. Looking forward, the organization aims to use this foundation to create autonomous, privacy-preserving AI experiences that rely on verifiable data.
About walt.id
walt.id is the leading provider of open source digital ID and ID wallet infrastructure used by +35.000 developers and organizations - including governments and major businesses globally across +15 industries.
The company enables public sector and business clients to introduce wallet-based identity solutions compliant with standards and regulations.
walt.id’s products for Issuers, ID Wallet Providers and Verifiers are available in two product editions: The Community Stack, which is the industry’s leading open source solution and the Enterprise Stack, which is walt.id’s scalable, enterprise-grade solution for large organizations, complex use cases and providers of new IDaaS platforms.
For more information visit walt.id or get in touch.