Privacy Policy

Responsible for Processing

Entity: walt.id GmbH

Address: Liechtensteinstraße 111-115, Vienna (1090), Austria

Managing Directors: Mag. Dominik Beron; DI Philipp Potisk

Contact: office [at] walt . id

Company Registry Number: FN 533348k

VAT: ATU75569617

 Processing Purposes

Walt.id processes personal data in order to (purpose):

• answer questions of the people that contact us through chat, forms, email, telephone or in person (“Inquiry management”). 

• manage the services contracted by customers (“Customer management”). 

• process the data of providers from whom we obtain services or goods (“Supplier management”). 

• distributed news content about our organisation, technological advancement and communications (“Marketing management and commercial actions”).

We collect the following personal data, including:

• IP address;

• opt-ins;

• email address(es)

• name(s)

This covers the data you provide us voluntarily via our chat and forms and data that may be processed on the basis of the cookie settings you have made. You are under no obligation to provide your personal data. If you do not provide your personal data, however, we will not be able to provide the service for which they are required.

Legal framework for data processing

The aforementioned data processing that walt.id carries out is based on different legal framework, depending on the nature of each process:

• Based on the compliance and execution of a pre-contractual or contractual relationship with customers or suppliers in the context of contracting our products and services.

• Based on the fulfillment of legal and tax obligations that apply to walt.id. 

• Based on the consent of the people who complete the contact form available on the walt.id’s website, which can be revoked at any time by written request addressed to office@walt.id.

• Based on the legitimate interest of contacts or representatives of companies or for commercial and marketing purposes

• In the data collection forms, the fields that are indicated with an asterisk or "required" will be mandatory, so in case the user does not provide the corresponding data, walt.id may deny the corresponding service.

Data recipients

The data will not be transferred to third parties nor will transfers be made to third countries, except for: 

• Public Entities, Tax Agency, Judges and Courts and, in general, competent authorities, when walt.id has a legal obligation to provide them. 

• For certain tasks we obtain the services of third-party companies that must access personal data under our responsibility. This is a process order in which the aforementioned data are processed in the name and on behalf of walt.id as a result of its provision of services, only contracting services of companies that guarantee compliance with data protection regulations. walt.id follows strict criteria for the selection of service providers in order to comply with its data protection obligations and undertakes to sign the corresponding data processing contract with service providers through which it will impose, among others, the following obligations: apply appropriate technical and organizational measures; processing personal data for the purposes agreed and taking into account only the documented instructions of walt.id;  and delete or return the data to walt.id once service provision is complete. Third party services include Salesforce, Squarespace, GitBook and Google Inc., all of which store data within the European Union and/or are subject to the EU-US Privacy Shield agreement, approved by the European Data Protection Committee.

Rights

The natural persons of whom we process data in walt.id have recognized the following rights:

• the right to know if we process their data, regardless of whether there has been a previous relationship.

• When the personal data are obtained directly from the individual, at the time of providing them, the individual has the right to have clear information about the purposes for which they will be intended, who will be responsible for the processing, the recipients and the other aspects derived from the processing.

• the right to know what personal data are processed, the purpose for which they are processed, communications to other people that will be made or the right to obtain a copy or to know the expected period of retention.

• the right to rectify inaccurate data that are subject to our processing.

• the right, in certain circumstances, to request the deletion of the data when, among other reasons, they are no longer necessary for the purposes for which they were collected and justified the processing.

• the right to ask for the limitation of data processing (data will cease to be processed and will only be kept for the practice or defense of claims, in accordance with the General Data Protection Regulation)

• the right to obtain their own personal data in a structured, legible format and transmit them to another entity responsible for data processing.

• the right to plead reasons related to his or her particular situation that will cause their data to cease to be processed to the extent that it may involve harm, except for legitimate reasons or the practice or defense against claims.

• the right not to continue receiving information from walt.id.

The above rights can be exercised by sending a written request to walt.id to the mailing address indicated in the header, or by sending an email to office@walt.id.

If no satisfactory response has been obtained in the exercise of the rights it is possible to file a complaint with the Austrian Data Protection Agency, through the forms or other channels.

walt.id will respond to the interested party regarding the exercise of the requested right within one month of receipt of the request. This period may be extended by another two months if necessary, taking into account the complexity and number of applications received. walt.id will inform the interested party of any such extensions within one month of receipt of the request, indicating the reasons for the delay.

Data processing as the responsible entity

Walt.id. - as the entity responsible for the data - will process the personal data of the users for the provision of their services according to the order received and will keep them only for the time necessary to comply with legal and contractual obligations with their customers.

The data processed under the order received in no case will be used for a purpose other than the provision of the services or transferred to third parties except to the administrative or judicial authority that requests them and in cases where there is a legal obligation.

Cookies

Cookie is a file that is downloaded to your computer when accessing certain websites. Cookies allow a website to, among other things, store and retrieve information about the browsing habits of a user or their computer and, depending on the information they contain and how they use their computer, can be used to recognize the user.

The user's browser stores cookies on the hard disk only during the current session, taking up minimal memory space and not damaging the computer. Cookies do not contain any specific personal information, and most of them are deleted from the hard drive at the end of the browser session (session cookies).‍

Most browsers accept cookies as standard and, regardless of the browser, allow or prevent temporary or stored cookies in the security settings.

Cookies specifically allow this website to know, among other things, the following information:

• The date and time of the last time the User visited the website.

• The design of contents that the User chose when visiting the website.

• Security elements involved in controlling access to restricted areas The User has the option to prevent the generation of cookies by selecting the corresponding option in their Browser.

We are determined to minimise data collection and the use of cookies, however, to be able to provide this website and our services we uses different types of cookies

• Technical cookies: Allow the user to navigate through a web page or application and uses different options or services, such as controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the elements that make up an order, make the application for registration or participation in an event, use security elements during browsing, store content for the dissemination of videos or sound or share content through social networks.

• Customisation Cookies: Allow the user to access the service with some general characteristics predefined according to a series of criteria in the user's terminal, such as the language, the type of browser used to access the service, the regional configuration from which the service is accessed, etc.

• Analysis cookies: If processed by us or by third parties, allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the usage made by the user. We analyze your navigation on our website in order to improve the offer of products or services.

• Advertising cookies: If processed by us or by third parties, they allow us to manage as efficiently as possible the offer of the advertising spaces on the website, adapting the content of the ad to the content of the service requested or the use you make of our website. To do so we can analyze your Internet browsing habits and show you advertising related to your browsing profile.

• Behavioral advertising cookies: Allows managing the advertising spaces which the publisher has included in a web page, application or platform from which it provides the requested service. These cookies store information about the behavior of users obtained through continuous observation of their browsing habits, which allows them to develop a specific profile to show advertising.

• Third-party cookies: The walt.id web site may use third party services to  collect information for statistical purposes, such as user usage of the web site and to provide other services related to web site activity and other Internet services.

It uses the following third party cookies:

Legitimizing base

The processing of personal data is necessary for the purpose indicated above and its legal basis is the user's consent, which you provide by clicking on the “Accept” cookies button located in the information layer.

‍Users can configure the installation of Cookies during the process of setting the website and are informed that disabling cookies and similar technology may affect the normal use of the same and the services provided.

The user can revoke the consent given through the button enabled in the header of this policy (Reject cookies). Alternatively, you can also disable cookies, following the instructions of each browser. For example:

• With Internet Explorer: View; Internet Options; Advanced Options (also available at the following link: https://support.microsoft.com/).

• With Firefox: Preferences; Privacy; Display cookies (also available at the following link:  https://support.mozilla.org/en-US/).

• With Google Chrome: Tools; Options (Preferences on Mac); Advanced; Privacy; Content Settings (also available at the following link: https://support.google.com/).

• With Safari: Menu; Privacy; Security; Show cookies (also available at the following link: https://support.apple.com/).

walt.id reserves the right to modify our cookie policy at any time, as well as the cookies used on the website. The purpose of the changes will always be improvement with regard to regulatory changes or technological developments.